Wipro Company Vacancy 2025 | Noida Job Vacancy Today | Job in Noida
Hiring for Premium International Process We are looking for Blended Process – Inbound (International) who has prior experience in international UK Blended process.
Organization
Wipro
Job Profile
Voice Process Inbound (International)
Age Limit
18 to 32 Years
Job Location
Sector 127, Noida
Job Type
Full Time
Required Education
Graduate in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco. Hons.)
Full time MBA, BE, and B.Tech graduates should have minimum 6 months of international BPO experience
B.Tech and MBA Freshers are not Applicable
Salary
Not Disclosed 5 Day Working One Side Cab High Incentive
Roles and Responsibilities
Customer service through calls.
Ensure timely and accurate service delivery at defined productivity levels.
Build client and domain knowledge to be able to deliver resolution in the first conversation.
Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort.
Maintain internal and client level delivery quality on calls, chats and email conversations.
Adhere to customer service attendance and accountability policies.
Execute issue / query resolution and ensure proper documentation and follow-up.
Identify, share and support operational improvements.
Required Skills
Excellent communication skills in English (verbal & written). Should be flexible to work in rotational shifts.
Interview Details
Interview Date
2 SEP 2025
Interview Time
11:30 AM to 1:00 PM
Note: Please carry your hard copy resume and Id proof.