A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat.Answering questions about products or services, providing information, and offering guidance.
Company Name
Outpace Consulting Services
Job Profile
Customer Care Executive
Age Limit
18 To 30 Years
Who Can Eligible
Any Fresher & Experience ( Male-Female Both )
Job Location
Noida Sector 2
Education Required
Undergraduate/ Graduate
Job Responsibilities
Handle customer inquiries, resolve issues, provide support, manage interactions, and document customer interactions
Answering questions about products or services, providing information, and offering guidance.
Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.
Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction.
Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Salary & Other Benefits
Salary
₹27,000/- to ₹37,000/-CTC
5 Day Working Both Side Cabs
Key Highlights
Candidate Must Not Have Any Exams in the Next 6 Months Excellent Communication Skills Immediate Joiners Preferred 24×7 Shifts
