Optum Vacancy 2025 | Optum Company Vacancy in Noida | Noida Job Vacancy Today

Optum Vacancy 2025 | Optum Company Vacancy in Noida | Noida Job Vacancy Today

Are you a quick thinker with great typing skills and a knack for clear communication? Join Optum’s Chat Support Team for the Annual Enrollment Period (AEP) and kickstart your career in a fast-paced, tech-driven environment.

About Optum

स्थापना: 2011 (UnitedHealth Group का हिस्सा)
मुख्यालय: मिनेसोटा, अमेरिका
कार्य क्षेत्र: स्वास्थ्य सेवाएँ और टेक्नोलॉजी (Healthcare & Technology)
सेवाएँ:

• हेल्थकेयर डेटा और एनालिटिक्स
• बीमा सेवाओं के लिए टेक्नोलॉजी सॉल्यूशंस
• मेडिकल क्लेम प्रोसेसिंग
• फार्मेसी केयर सेवाएँ

Salary

Rs. 16000/- to Rs. 20000/-

2-Way Transport or Cab will be provided.

Education & Other Requirement

• Graduation is mandatory (Any stream).
• BE/B.Tech/M.Tech candidates are not eligible unless they have healthcare domain experience.
• Work from Office Only – Noida Location
• No remote option available.

Key Responsibilities

• Assist M&R and M&R DSNP members via real-time chat support.
• Handle multiple chats professionally and efficiently.
• Use digital tools, internal applications, and reference materials to resolve customer queries.
• Ensure a positive and courteous customer experience.
• Adapt quickly to ongoing updates during the AEP season.

Must-Have Skills

• Written Communication: Clear, concise, and customer-friendly writing.
• Typing Speed: Minimum 35 words per minute (WPM).
• Multi-tasking: Able to manage multiple chats, search tools, and apps simultaneously.
• Tech-Savvy: Comfortable using CRMs, chat tools, and web-based systems.
• Analytical Thinking: Understand vague messages and ask the right questions.
• Adaptability: Open to process changes and flexible work shifts.

Interview Process

1. Typing Test Virtual (Minimum 35 WPM)
2. CAT Assessment – Mock Chat (Minimum score: 2.2)
3. Face-to-Face Interview – Mandatory (at Gurgaon office)

Apply Link

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