HCL Company Vacancy 2025 | HCL Noida Vacancy | Job In Noida | Noida Jobs
Job Description – Customer Service Executive Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US customers.
Organization
HCL Tech
Job Profile
Customer Support Executive
Age Limit
18 to 32 Years
Job Location
Noida ( SEC 60 )
Job Type
Full Time
Two Ways Cabs Available
Important Dates
Last Date to Apply Online
8 AUG 2025
Required Qualification
Any Graduate/ Under Graduate ( B.tech ,M.tech, BCA, BE and MCA Candidate is Not Eligible )
Job Description
Answer all inbound queries as per call flow procedure.
Adherence to process to ensure high quality and customer service.
Follow escalation procedures for issues uncontrollable at agent level First call resolution.
Break schedule adherence.
Involvement in motivational activities, implementing feedback given during monitoring sessions.
Updating various logs like escalation log, complaint tracker etc.
Ensuring data security – proprietary data of customers
Required Skills
Excellent communication skills – both verbal and written – with a professional telephone etiquette
Helpful, empathetic, and enthusiastic about customer service
Freshers in US Inbound calling preferably in Banking domain
Salary
Not Disclosed
Interview Details
Interview Date
6-8 AUG 2025
Interview Time
11.00 AM – 4.00 PM
Interview Address & Contact Details
Interview Address
HCL Technologies, A- 8 & 9, Block A, Sector 60, Noida, Uttar Pradesh 201301 nearest metro Sector 59 Noida
